Terms & Conditions

Registration

Pre-registration is required for all sessions including filling out a basic health questionnaire.

Cancellation Policy

Payments to be made by cash, cheque or credit/debit card at the time of your appointment, (cheques must be accompanied by a cheque guarantee card and made payable to Bodies Under Construction Physio or TLC Physio Limited). All payments made are not transferable and no refunds will be allowed.

Important Information

Please visit our appointments and prices page for details of the cost for services.

Payments to be made by cash, cheque or credit/debit card at the time of your appointment, (cheques must be accompanied by a cheque guarantee card and made payable to Bodies Under Construction Physio or TLC Physio Limited).

All payments made are not transferable and no refunds will be allowed.

Private Medical Insurance

We are covered presently through all major insurance companies. You will be given an invoice and receipt so that you can make a claim off your medical insurance if applicable. This applies to all insurance companies except Bupa UK.

Due to our clinic contract with Bupa UK, we will submit invoices for treatment directly to them, provided you have authorised treatment in advance. Bupa International clients, can claim on their policies for our services however, they will be required to settle with us directly.

Please ensure that you follow recommendations by your insurance company, as most require you visit your G.P. before they will approve any Physiotherapy sessions for you. You will be given an authorisation number for your treatment that you must include in any correspondence.

Please contact us for more information about claiming through your private health insurance.